How to request an exchange to freeze stolen crypto?

Request template and list of exchange contacts

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To ensure that an exchange promptly reacts and freezes stolen assets, it is crucial to craft your request correctly. Your message should include the following details:

  • Exchange contact information
    Each exchange has designated contact points for such requests. You can download a list of contact addresses here:
  • Attacker’s wallet address
Provide the wallet address(es) from which the suspicious transactions originated.
  • Request to freeze funds
Clearly explain the situation and request the exchange to temporarily block the assets associated with the specified wallets.
  • Request for KYC information of the attacker
Ask the exchange to provide any Know Your Customer (KYC) details linked to the attacker’s account. This information can be crucial for further investigation.

For your convenience, we have prepared a ready-to-use request template to help you structure your message correctly.
Submit
an application
Leave a request
Specify Telegram username or email - depending on the chosen method of communication.