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Institutional Crypto Incident Response

For exchanges, custodians, funds, protocols and digital-asset treasuries. We trace stolen assets, coordinate time-sensitive action and support your team through the incident.
Register before an incident. Know who to contact when every minute matters.
Free pre-registration. No commercial commitment. Institutional response is designed for thefts of $1M+; contact us about smaller incidents too.

The time-sensitive window

The assets move. Your response needs to move with them.

Stolen funds can split across addresses, swap into other assets and cross networks before reaching an exchange. Marking an address before a deposit and reconstructing a route after withdrawal are different problems.

  1. Initial transfer

    Identify the affected wallets, transaction hashes and incident time.

  2. Splitting & swaps

    Track transfers into new addresses and asset conversions.

  3. Cross-chain movement

    Connect the trail across bridges and destination networks.

  4. Points of intervention

    Prepare evidence for relevant exchanges, issuers and authorities.

An illustrative laundering route, not a prediction for your case. Early evidence and timely contact can preserve options; they do not guarantee recovery.

Incident coverage

Different attack paths. One coordinated response.

We investigate the movement of digital assets while your technical team handles containment and restoration.

Keys & hot wallets

Compromised signing access, exposed private keys and unauthorised withdrawals.

Protocols & bridges

Smart-contract exploits and cross-chain incidents involving stolen assets.

Insider abuse

Misuse of privileged access by employees, contractors or other trusted parties.

Social engineering

Attacks against treasury, support and operational teams that lead to asset transfers.

Payment infrastructure

Compromised processing, settlement wallets and payment workflows.

Complex laundering

Asset movements through intermediary wallets, swaps, bridges and mixers.

Already frozen assets require a different approach: source-of-funds evidence and communication with the platform’s compliance team. Ask us to assess the circumstances.

Once you contact us

On-chain tracing starts within the first hour.

We start from the available transaction data, alongside your internal investigation. After initial triage, relevant workstreams run in parallel—not as a queue of hand-offs.

  1. Trace & mark

    Follow asset movements and submit attacker-address information to relevant analytics systems.

  2. Seek preservation

    Prepare evidence and approach exchanges or issuers where intervention may be possible.

  3. Coordinate participants

    Connect the client’s response team with relevant market and compliance participants.

  4. Build the evidence

    Document transactions, address links and the basis and limitations of attribution.

  5. Support legal action

    Prepare investigation material with your counsel for appropriate law-enforcement channels.

  6. Assess communication

    Consider attacker negotiations only where appropriate and within an agreed strategy.

One point of contact, agreed written updates and a clear record of actions. Exchanges and issuers decide on freezes; authorities act within their powers. Match Systems does not control those decisions.

Match Emergency Registry

Meet the response team before you need it.

The worst time to look for an incident-response team is during an incident. Free pre-registration helps your staff know who to contact, which channel to use and what to send in the first ten minutes.

  1. Share the essentials

    Provide a company contact. No private keys, seed phrases or confidential case files are needed.

  2. Confirm the response channel

    We follow up to confirm responsible contacts and agree how your team reaches us.

  3. Prepare a short staff instruction

    Know what to preserve and what to send. We can discuss relevant attack patterns and potential gaps in advance.

  4. Use the channel when it matters

    “If assets move without authorization, contact this channel immediately.”

Free and non-binding for both parties. Registration is not an engagement agreement, a paid SLA or a guarantee of recovery. You remain free to choose any response provider.

Register your organisation

Leave a business contact. Our team will follow up to complete pre-registration and agree the response channel.

* Required fields. Do not include private keys, seed phrases or sensitive case documents.

Investigation of world famous cases

Our Experience

$640M
under investigation
$80M
recovered stolen assets
10+
years experience in combating cybercrime
Coverage of our work and results

Featured in media

ZyCrypto
ACCESS Newswire
CoinsPaid
BeInCrypto
Cointelegraph
CoinsPaid Media
Crypto News
mpost
TokenPost
NAUSS Journals
The Crypto Times
ZyCrypto
ACCESS Newswire
CoinsPaid
BeInCrypto
Cointelegraph
CoinsPaid Media
Crypto News
mpost
TokenPost
NAUSS Journals
The Crypto Times
ZyCrypto
ACCESS Newswire
CoinsPaid
BeInCrypto
Cointelegraph
CoinsPaid Media
Crypto News
mpost
TokenPost
NAUSS Journals
The Crypto Times
ZyCrypto
ACCESS Newswire
CoinsPaid
BeInCrypto
Cointelegraph
CoinsPaid Media
Crypto News
mpost
TokenPost
NAUSS Journals
The Crypto Times

Clear answers

Before and during an incident.

What to expect—and where the limits are.

Activate your incident plan. Preserve affected addresses, transaction hashes, timestamps and logs; coordinate containment with your security team. Contact us in parallel so on-chain evidence gathering does not wait for the internal investigation to finish. Never send private keys or seed phrases.

A freeze may be possible through the token issuer or a receiving platform, depending on the circumstances and applicable procedures. They—not Match Systems—make the decision. We prepare and communicate on-chain evidence to support a timely review.

No. Pre-registration is free and creates no commercial obligation for either party. Any investigation scope and commercial terms are agreed separately. You can work with another provider.

Provide only basic business contact details at first. Registration is handled confidentially. If your policy requires an NDA before even these details are shared, contact us first to arrange it. Do not submit sensitive evidence through the initial form.

We complement detection and containment with blockchain tracing, address attribution, evidence preparation and coordination with relevant platforms. Registration prepares that connection; it does not replace your team.

Yes. The threshold describes the scale this institutional service is designed around, not a restriction on contacting us. We will assess the circumstances and the appropriate next step.

Prepare now. Act when needed.

Make the first call a familiar one.

Set up the connection before an incident. If assets are moving without authorisation right now, contact the team directly.

No recovery guarantees. We assess feasibility early and explain the limits. Our responsibility is the quality of the analysis and the actions within our control.